Appointments
Consultation with your preferred GP is available by appointment. A standard consultation takes about 15 minutes. If you feel more time may be necessary, such as for travel advice or a pap smear, please advise our receptionist at the time of booking. If your medical problem is urgent, or your condition is not improving as expected, please advise us so that we can review your situation as soon as possible.
Saturday Appointments
We provide a limited service on Saturdays for existing patients with acute conditions only. Appointments can be made by calling on the day, priorities will be given to acutely unwell people particularly children, (Bulk billing is not available on weekend, private fees apply for all ages).
After Hours Service
After hours medical service is provided by Home Doctor Service. Telephone No: 13 74 25
In cases of extreme emergency call an ambulance. Dial 000, or alternatively go to Northern Beaches Hospital or Royal North Shore Hospital casualty departments.
Repeat Prescriptions and Referrals
We believe it is in the best interest of your health to see you personally for scripts and referrals. A short consultation will avoid communication errors and inappropriate health management. However if this service is carried out by your Doctor there will be a small fee payable.
Telephoning the doctor
A doctor will be available for telephone calls in emergency situations. For all other requests, including obtaining test results, you will need to make an appointment to see the doctor in a consultation. This is important for improved communication, medico-legal reasons and appropriate health care.
Management of your health information
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. Access to your personal health information is available on request.
